To download (as PDF):
GTC_management_educational_projects_2022-04
GTC_letting_of_premises_2022-04
1. scope of application
The General Terms and Conditions govern the contractual relationship between the customer and the Vereinigte Domstifter zu
Merseburg and Naumburg and the Collegiate Chapter of Zeitz for group tourism in Merseburg, Naumburg and Zeitz. The customer acknowledges the conditions upon placing the order.
2. booking and conclusion of contract
The customer sends their request in writing (letter, fax, email, contact form) with their desired viewing date and the desired tour or project offer for the visitor services of the Vereinigten Domstifter or Merseburg Cathedral or Naumburg Cathedral. Booking requests for the Stiftsbibliothek Zeitz should be directed to the visitor services of the Vereinigten Domstifter.
Besucherservice Merseburger Dom
Domplatz 7
06217 Merseburg
Tel: +49 (0) 3461/21 00 45
Fax: +49 (0) 3461/72 06 21
Email: fuehrung@merseburger-dom.de
www.merseburger-dom.de
Naumburg Cathedral Vistor Centre
Domplatz 16/17
06618 Naumburg
Tel: +49(0) 3445/23 01-133
Fax: +49(0) 3445/23 01-134
E-mail: fuehrung@naumburger-dom.de
www.naumburger-dom.de
Visitor Service Vereinigte Domstifter
Domplatz 19
06618 Naumburg
Tel: +49(0) 3445/23 01-133
Fax: +49(0) 3445/23 01-134
E-mail: stiftsbibliothekzeitz@vereinigtedomstifter.de
www.stiftsbibliothek-zeitz.de
The request for a tour and/or project must be submitted in writing to the visitor service at least one week before the desired date. The customer will receive a written booking confirmation. This confirmation constitutes the contract. The option to reserve a viewing date, tour or project offer that has been verbally requested will expire after seven days. After this period has expired, the visitor service reserves the right to reassign the appointment.
3. fees and invoicing
By confirming the booking, the customer acknowledges the valid admission prices, guided tour surcharges, and project costs. The audio guide is included in the admission price when purchasing a single ticket without a guided tour. Please note that during periods of high demand, there may be short waiting times for borrowing audio guides. All admission prices, guided tour surcharges, and project costs are exempt from VAT in accordance with Section 4 No. 20a of the German VAT Act (UstG). A detailed price overview can be viewed on the relevant websites of the United Cathedral Chapters.
Pro Registered tour group (from 15 paying persons) a maximum of 1 tour guide and 1 bus driver receive free entry, as well as
the possibility of free participation in the guided tour. The reduced group rate for entrance fees is valid for a minimum of 15 participants.
Pro registered group of children or pupils (up to 25 people) a maximum of 1 teacher and 1 further chaperone are exempt from admission
or project costs are exempt from fees. All other accompanying persons will pay the respective valid project price or student entry price. If materials are used, these costs will be charged in addition.
The maximum group size for tour groups is 25 people; from the 26th person onwards, the group must be split. Exceeding this limit is only possible in exceptional cases with prior consultation with Visitor Services. For children's and school groups, the maximum group size is 25 people. If the group comprises fewer than 10 participants, for museum education programmes
A flat rate of €10 per person is charged for projects. Each group must be supervised by at least one accompanying person (e.g. teacher) for the entire duration of the guided tour or project on site.
Payment (admission and guided tour fee or project costs) can be made in cash on site, via cashless payment, or against
Accounting shall be carried out. When accounting, a voucher (cost assumption declaration from the tour operator) must be submitted.
The invoices will be sent by the United Cathedral Chapter by the beginning of the following month at the latest. For invoicing in
For non-European countries, an additional €7.00 bank fee will be charged for invoice amounts up to €2,500.00.
4. change in the number of participants and cancellation
Changes to the number of participants must be notified in writing up to three days before the confirmed date. For notifications not received
No claims can be made for a reduction or increase in the number of tour groups or for the refund of reserved tickets in the event of changes.
If the number of participants increases on the day of the visit, the actual number of visitors will be invoiced. If the number of participants is minimised, the Vereinigte Domstifter reserve the right to charge for the originally registered number of participants for the tour or project fees (excluding materials). In this case, the registration confirmed by the Visitor Service is considered binding.
The booking confirmed by the visitor service is binding in terms of the appointment (date and time). The visit or.
Leadership or project services can only be guaranteed at the confirmed time. If there is a delay of more than 15 minutes, the customer's entitlement to the service will expire. Even if leadership or project services are not provided, the customer shall bear 80 % of the agreed leadership fee.
The right to visit the institutions of the United Cathedral Foundations remains in place. Access will be provided taking into account
This grants access to the premises and any ongoing events. Following a consultation on-site, the tour for a late group can be shortened—with full payment obligation—or, depending on staff availability, extended for an additional charge (£15.00 per guide, per half hour or part thereof). The customer cannot claim entitlement to this goodwill arrangement.
become.
Cancellation of the contract must be in writing. Cancellation by word of mouth is not possible. Free cancellation
can be made up to five days before the confirmed date. From four days before the booked date, a Cancellation fee of 40 % of the project or management fee charged (less material costs) will be charged. If the cancellation of a project or a guided tour two days or less before the agreed date, 80 % of the agreed management fees or project fees will be charged. (less the cost of materials) will be invoiced.
If the group does not appear at the agreed meeting point without any cancellation, the total amount for the entrance and
Management fees or project fees (less materials) invoiced.
5. safety regulations, group behaviour and liability
Smoking and eating are prohibited at all sites of the United Cathedral Chapters of Merseburg and Naumburg and the Collegiate Foundation of Zeitz
is not permitted. All photographs and illustrations published on this website are protected by copyright. This also applies to use in artificial intelligence applications, as well as for alterations, adaptations and derived representations. Unauthorized use is not permitted and may be prosecuted. Rights to used source images must also be observed for AI-generated content. Taking photographs and videos is only permitted for private purposes. Passing them on to third parties or commercial use is not permitted and requires written permission and contractual agreement from the Vereinigte Domstifter. Touching the historical building fabric and the works of art, as well as the library and archive collections, is also strictly forbidden.
The carrying of dogs is not permitted at any of the United Foundations' locations. Exempt from this regulation are
Guide dogs for the blind, service dogs e.g. for the police, and rescue dogs with passed examinations.
In all locations of the United Foundations of Merseburg and Naumburg and the Collegiate Foundation of Zeitz, guided tours are conducted The carrying out of
Educational and outreach projects, along with explanatory guidance, are fundamentally reserved for personnel authorised by the Vereinigte Domstifter.
The United Chapters of the Cathedral shall only be liable for breaches of duty within the scope of the statutory provisions in cases of wilful misconduct on their part.
or grossly negligent behaviour.
6. final provisions
Amendments and additions must be in writing. The place of jurisdiction for both contracting parties is Naumburg.
Should any provision of the terms and conditions be or become invalid, the validity of the remaining provisions shall not be affected.
Provisions not affected. Insofar as provisions have not become part of the contract or are invalid, the content of this contract shall be governed by statutory provisions.
Naumburg, 30 April 2026
To download (as PDF):
GTC_management_educational_projects_2022-04
For the provision of premises and space
1. scope of application
These terms and conditions apply to contracts for the temporary hire of premises and spaces belonging to the Vereinigten Domstifter for the hosting of events such as conferences, seminars, lectures, meetings, receptions and the like.
The general terms and conditions govern the contractual relationship between the organiser and the United Cathedral Chapters
Merseburg and Naumburg and the Collegiate Chapter of Zeitz (United Chapter Foundations) at the foundation sites of Merseburg, Naumburg and Zeitz. The organiser acknowledges these terms and conditions upon placing an order.
The organiser reserves the right to engage further service providers (e.g. caterers, sound engineers, musicians) to ensure the smooth running of the event.
obligate. The contact details of the contact persons (name and telephone number) must be communicated in writing to the United Chapter Stewards at least 4 weeks before the start of the event.
2. booking enquiry and conclusion of contract
The organiser sends a non-binding booking enquiry in writing (contact form on the website of Vereinigte Domstifter | letter | fax | e-mail) with details of the organiser, event date, type of event, venue (premises, areas) etc. to: Vereinigte Domstifter, Domplatz 19, 06618 Naumburg | Fax: 03445/23 01-107 | E-Mail: info@vereinigtedomstifter.de).
The Vereinigte Domstifter will initially prepare a non-binding offer in writing. The contract shall only be deemed
complete when the offer has been signed by the organiser and a written booking confirmation has subsequently been issued by the United Cathedral Foundations. The United Cathedral Foundations reserve the right to set a deadline for the validity of the offer.
The reservation of event spaces and venues establishes a rental agreement. Subletting and
Subletting is therefore not permitted without authorisation.
3. fees and invoicing
The usage fees are net prices plus the statutory value added tax applicable at the time of contract performance. The optional services listed in the offer (e.g. additional equipment, tables, table linen) will be charged according to the actual The costs are calculated on the basis of expenditure or actual utilisation.
Lump sums offered by the United Cathedral Foundations per participant will be charged with the number of participants specified.
calculated (even if fewer participants attended and a correction of participants was not made in due time). Offsetting unused food and beverages is not possible.
The invoicing by the United Cathedral Foundations takes place after the event. Invoices are due for payment immediately upon receipt.
In case of payment default, the United Chapters are entitled to charge late fees.
4. Changes to the number of participants, room requirements, cancellations and withdrawals
Any changes to the contract terms, including outright cancellation of the contract, must be made in writing. Verbal
Cancellation is not possible. A reduction or complete cancellation of the booked rooms or areas can be booked up to 4 weeks before the confirmed date. free of charge.
From 4 weeks before the booked date, a Cancellation fee of 50 percent will be charged. If the cancellation is made 1 week or less before the agreed date, or if the agreed services are rendered without any cancellation, 90 percent of the agreed fee will be charged. fees will be charged.
The United Cathedral Chapters have the right to withdraw from the performance of the contract in the event of force majeure or other
unforeseeable and uncontrollable circumstances make the fulfilment of the contract impossible or there is a reasonable assumption that the security or reputation of the United Cathedral Foundations could be jeopardised by the rental. In this case, no claim for damages can be made against the United Cathedral Foundations.
5 Safety regulations, obligations and liability
The organiser is hereby informed that they are located in a significant monument of German art and history and must do everything to avoid damage. They undertake to pay particular attention to the provisions of the Monument Protection Act of the State of Saxony-Anhalt of 21 October 1991 (Official Gazette of Saxony-Anhalt No. 33/1991).
For material damage and personal injury resulting from use, as well as for loss of furnishings, equipment and inventory
The organiser is liable. Any damage caused shall be repaired immediately at the organiser's expense by qualified restorers or specialist companies appointed by the United Cathedral Foundations, if the organiser has demonstrably caused the damage. The organiser shall also be jointly and severally liable for damage caused by service providers commissioned by him.
Appropriate insurance cover (third-party liability and accident insurance) is assumed upon conclusion of the contract.
The organiser must take any necessary precautions for the proper execution of the event,
To commission permits and ancillary services at your own responsibility and expense. This particularly affects measures for fire protection, accident and emergency care, as well as third-party charges, especially GEMA fees, artists' social security contributions, entertainment tax, etc.
For the protection of the building, it is necessary for the organiser to comply with the fire safety regulations. Decorative materials
must comply with fire police regulations. The placement and installation of items require the approval of the United Cathedral Chapters. Doors and firefighting equipment must not be obstructed.
The use of the organiser's own electrical equipment requires the consent of the United Cathedral Chapter.
malfunctions or damage caused by the use of these devices Damage to the technical systems of the United Cathedral foundations are at the expense of the organiser.
Smoking and open flames are generally prohibited in the event rooms. The development of smoke will result in automatic
Alerting emergency services. If emergency services are deployed due to non-compliance with this condition, the tenant shall bear the costs of the deployment. Smoking outdoors and lighting candles etc. (Domgarten and Kreuzgang, Kreuzhof) is only permitted after consultation and with the express permission of the United Cathedral Chapter in designated areas.
The United Chapters of the Cathedral shall only be liable for breaches of duty within the scope of the statutory provisions in cases of wilful misconduct on their part.
or grossly negligent behaviour.
6. final provisions
Amendments and additions must be in writing. The place of jurisdiction for both contracting parties is Naumburg.
Should any provision of the terms and conditions be or become invalid, the validity of the remaining provisions shall not be affected.
Provisions not affected. Insofar as provisions have not become part of the contract or are invalid, the content of this contract shall be governed by statutory provisions.
Naumburg, 1 April 2022
To download (as PDF):
GTC_letting_of_premises_2022-04
For the online shop
1) Establishment of the contract
The United Cathedral Chapters of Merseburg and Naumburg and the Collegiate Chapter of Zeitz, Domplatz 19, 06618 Naumburg, agree with the buyer that the following general terms and conditions of payment and delivery shall be deemed acknowledged as authoritative. These and all subsequent transactions with the buyer shall be exclusively governed by the following terms and conditions. Our terms and conditions shall apply in the case of an online order upon submission of the order form, in the case of an order by fax upon sending the fax, and in the case of a written order
Order, with the dispatch of the letter or e-mail, is considered accepted. Our offer, unless otherwise agreed in writing, is fundamentally non-binding with regard to execution, quantity, price, delivery time, and availability. Supply contracts are concluded either by written order confirmation after the buyer's order or by our delivery. All supplementary agreements, including those regarding the completion of the order, require separate written confirmation from the United
Cathedral foundations.
2) Information requirements
The customer is obliged to provide truthful information during registration. In the event of false information, the United
entitled to withdraw from the contract.
The customer must ensure that the email address provided by them is reachable and not due to forwarding,
Closure or overfilling of the e-mail account an receipt of messages is excluded.
3) Sales prices
The prices exclude shipping costs and include the currently applicable German VAT.
If the order and delivery have taken more than 4 months, without the seller being in default, the seller is entitled to pass on a price increase to the buyer after 4 months have elapsed. Such a price increase does not require the buyer's consent. However, the prices stated in the order confirmation are decisive.
4. terms of payment in Germany
Payment of the invoice amount can be made via PayPal, credit card or GiroPay. Other payments, in particular payment by cheque,
or cash payment cannot be processed and do not release you from the obligation to pay the price by one of the specified payment methods.
An invoice can be requested in writing afterwards at shop@vereinigtedomstifter.de.
5th delivery
The delivery of products is carried out exclusively by independent transport companies once payment has been received and within the
Federal Republic of Germany. All products offered are, unless clearly stated otherwise in the product description, ready for immediate dispatch (delivery time up to 6 working days after receipt of order). A binding shipping date can only arise from the order confirmation or other individual communication. Compensation for damages due to delayed delivery is excluded.,
provided that gross negligence is not present. If offered products cannot be delivered because the delivery address named by the customer is incorrect or incomplete, the customer shall bear all shipping costs.
For all online and event tickets, PrintAtHome is used, which is a free ticket dispatch via email.
6. cancellation
A right of cancellation does not apply to tickets booked online or via the info line, pursuant to Section 312g (2) No. 9 of the German Civil Code (BGB).
become.
Paid admission tickets and event tickets, as well as tickets for participation in public guided tours, cannot be cancelled.
A refund may be granted exceptionally if the ticket was booked in conjunction with a group tour that was cancelled within the deadline.
Cancellations of group tours can be made either by letter to the Visitor Service of Naumburg Cathedral, Domplatz 19, 06618 Naumburg, by fax to +49 (0)3445/2301134, or by email to fuehrung@naumburger-dom.de. If cancelled up to 5 working days (date of receipt) before the appointment, no contribution towards costs will be charged. In this case, the amount attributable to the cancelled service will be
The full invoice amount will be refunded. In the event of cancellation after the aforementioned deadline or in the event of the group failing to appear on the agreed date, the full invoice amount is due. The receipt of the cancellation by the Naumburg Cathedral Visitor Service is decisive for meeting the deadline, and the customer must provide proof of this. It is not possible to cancel individual services of the package; if the number of participants is reduced, the agreed fee is due in full.
Should exceptional closures of Naumburg or Merseburg Cathedrals occur due to adverse circumstances (e.g. pandemic), and consequently any purchased tickets become invalid, the purchase price will be refunded in full.
For all other products, statutory regulations apply.
7 Retention of title and security for claims
Until full payment, the goods remain the property of the seller. In the event of seizures or other third-party interventions affecting
The buyer must immediately notify the seller in writing of any defects in the delivered items. In the event of a breach of contract by the buyer, particularly in the event of payment default, the seller is entitled to take back the delivered items after setting a deadline, and the buyer is obliged to return them.
8. design and model modification
The seller reserves the right to make changes to the design, model, and colour, provided that these changes are minor or are customary in trade or objectively beneficial to the customer. The changes must be reasonable for the customer, taking into account the seller's interests.
9) Cancellation costs
If the customer withdraws from an order without justification, the seller may, without prejudice to the possibility of
claim higher actual damages, 10 % of the purchase price for the costs incurred by processing the order and for lost profit. The customer reserves the right to prove lower damages.
10) Liability
The United Cathedral Chapters shall not be liable for manufacturer warranties and shall not be liable for defects caused by improper handling or external interference. The liability of the United Cathedral Chapters for consequential damages resulting from defects is excluded. For damages arising from product liability – personal injury and property damage – liability is limited to the extent that the United Cathedral Chapters assign claims against the manufacturer or upstream retailers in the supply chain to the injured party.
11) Data protection
Name and address of the buyer, as well as all data required for the transaction, taking into account the
The seller guarantees that customer data will not be passed on to unauthorised third parties. To ensure the highest level of security for the transmission of all personal data, the United Cathedral Foundations use Secure Socket Layer (SSL) transmission, in which all data is encrypted and protected from access by third parties. As soon as you are prompted to enter personal information, SSL encryption is automatically activated.
12) Agreement on jurisdiction
The place of jurisdiction, insofar as it is a bilateral commercial transaction, is Naumburg. For all legal relationships between
The law of the Federal Republic of Germany shall apply to sellers and buyers, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods of 1980 (CISG), even if the customer has their residence or business premises abroad.
13) Final provisions
Should any of these provisions be invalid, the validity of the remaining provisions shall not be affected. In place of the invalid clause, a provision shall be substituted that comes closest to it economically.
Naumburg, 1 April 2022
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